Responsibilities

• Provide technical engineering for a cross-functional, highly visible, operations team supporting the Identity platform for Microsoft’s corporate network.

• Mentor and coach junior team members to achieve engineering excellence 

• Identify opportunities and drive the implementation of automation to improve service health, manageability, reliability and telemetry.

• Own, triage, investigate and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process

• Read, write, configure, design, and script end-to-end service telemetry, alerting and self-healing capabilities for platforms.

• Author functional and technical documentation. Communicate on a deeply technical level with product engineering, project management and operations teams to improve and optimize products, improve infrastructure, and evolve services.

• Partners with engineering teams and stakeholders understand requirements and translate them into actionable projects embodying SRE principles and efficient technical solutions.

Qualifications

• 7+ years of experience in identity technologies: Azure Active Directory, Active Directory, Federation Services, Replication

• Strong knowledge on PowerShell/Scripting Knowledge, Windows Services infrastructure to automate day to day activities.

• Working/understanding of IAM (identity access management) tools Like MIM and Intermediate knowledge of SQL database • Extensive troubleshooting and debugging experience, coupled with the ability to understand and reason about interactions between complex systems.

• Solid understanding of monitoring, alerting, and observability philosophies and best practices, along with the ability to analyze, decompose, design, and integrate systems or system architectures.

• Highly adaptable to changing circumstances; able to put the right amount of structure on ambiguous and fluid situations, perhaps with contradictory information.

• Collaborative mindset with the ability to exercise cross-team cooperation and influence, while maintaining empathy for customers and partners and keeping a higher-level perspective.