Senior Associate (NM+)
hsbc | 22 hours ago | Bangalore

In this role, you will:

  • Review and undertake full investigation of the alerts escalated from Level 2 and sic alert ensure the Potential / True Matches are closed as appropriate; False Positives are discounted as appropriate; Regulated Financial Institutions are raised if client information is insufficient to take a decision unable to determine if the Alert is a Sanctioned Watch Person or not. 
  • To ensure process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer Service Level Agreements (SLAs)
  • MI and other business data requirements are completed accurately and supporting statistics/reports/returns are presented to business/management within agreed timescales
  • Investigations/decisions need to be completed within defined Service Level Agreements (SLAs) documented within the Global Procedures and as per the standards agreed in the process
  • Adhere to the process requirements in accordance with established procedures and set standards and build on the knowledge of latest Sanctions trends
  • Common fraud / regulatory risk / errors / irregular escalations are identified and escalated in accordance with procedures in a timely manner.
  • All data requirements (timesheets and process information) is accurately updated in a timely manner.
  • Establish and maintain effective relationship with all stakeholders and identify areas of service improvements.

To be successful you will:

  • A Bachelor’s/Master’s degree from a Recognized Educational Institution or University.
  • Fresher or Experienced in Financial Crime Risk Domain
  • Flexibility to work in shifts Including Night / Day in a 24/7 Format.
  • Flexibility in terms of the Rotational Week-Off’s.
  • Basic Microsoft and System Navigation skills.
  • Excellent Communication, presentation and inter-personal skills.
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