What’s in it for you

• You will be part of a growing team of renowned engineers in the exciting space of developing tools for infrastructure management.
• Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.
• You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills.

What you will be doing

• Partnering closely with our development teams and product managers to architect and build features that are highly available, performant and secure
• Developing innovative ways to smartly measure, monitor & report application and infrastructure health
• Gaining deep knowledge of our application stack
• Improving the performance of micro-services and solve scaling/performance issues
• Capacity management and planning
• Wearing multiple hats in a fast-paced and rapidly-changing environment
• Participating in 24X7 on-call rotations.

Required skills and experience

• 5+ years experience with troubleshooting Unix/Linux
• Understanding of Networking concepts - TCP/IP, SSL/TLS, IPSec, GRE, VPN
• Experience with algorithms, data structures, complexity analysis, and software design
• Experience in one or more of the programming languages: Java, Python, Go
• Experience in managing a large-scale web operations role
• Hands-on experience with Ansible, Kubernetes, SQL and NoSQL datastores, CI/CD
• Hands-on experience working with openstack , AWS or GCP cloud and automation 
• Experience with SumoLogic, Grafana/Prometheus and Elastic Stack.
• Knowledge of distributed systems is a big plus.
• Great written and verbal communication
• Ability to work for a geo-distributed cross-functional group
• Demonstrated ability to own and deliver projects independently
• Strong interpersonal communication skills and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred