We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The newly created Global Sovereign Cloud Delivery & Operations business unit is part of SAP Product Engineering with responsibility across the relevant Sovereign Cloud portfolio of SAP. Global Sovereign Cloud Delivery & Operations is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.

What you’ll do

We are looking for a Senior Devops System Administration Lead who will manage the SAP BTP and SAP Analytics Cloud (SAC) daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyse, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems and databases. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades.

You must have the desire and ability to work independently on complex issues, as well as collaborate efficiently with experts to anticipate issues that impact customer success.

The role includes the following tasks:

• Provision, monitor and operate cloud services in a globally distributed team
• Analyse and solve operational issues, and respond to incidents
• Exposure to working with appropriate complex systems administration, database administration, and landscape maintenance
• Exposure maintaining the integrity and security of servers and systems
• Exposure developing and monitoring policies and standards for allocation related to the use of computing resources
• Conduct root cause analysis and implement continuous improvements
• Partner with product development team to design and enhance the services
• Exposure in developing and implementing testing strategies and documenting results
• Basic development of automation for testing, deployment, scalability, management & visibility of services
• Work in a diverse environment and cross-train with other global team members
• Provide on-call support for incidents and performance degradations
• Flexible schedule which may include weekend or after business hours work
• Commitment to maintaining office presence for efficient team collaboration

What you bring      

• 8+ years of relevant experience
• Expertise with CI/CD framework like Jenkins, Concourse, Landscape
• Good knowledge about Cloud Foundry, BTP landscape Architecture
• Very good knowledge of Infrastrtucre as code knowledge (Ansible/Terraform)
• Strong knowledge in GitOps, GitActions
• Basic knowledge on Cloud native programming and Hyperscaler knowledge
• Should have basic programming/Automation knowledge (Python, Javascript etc.)
• Expertise with building, implementing, and/or supporting monitoring tools
• Expert knowledge of Cloud Computing and Databases
• Expert understanding of web services, networking, virtualization, and internet protocols
• Ability to multitask and handle various projects, deadlines and changin priorities
• Excellent communication and prioritization skills
• Expertise with security fundamentals as they pertain to SaaS Multitenant Applications systems
• Strong interpersonal, presentation, and customer service skills
• Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
• Willingness to work in a 24/7 environment with on-call duties.
• Commitment to maintaining office presence for efficient team collaboration.
• Must be an Indian citizen and willing to undergo a security clearance process