Key Responsibilities

• . Prepares detailed specifications from which programs will be written . Responsible for program design, testing, debugging and documentation . Assigns personnel to projects and directs their activities . Provides input for decisions on personnel actions (hiring, terminations, promotions, etc ) . Mentors other Software Analyst personnel . Participates in the performance evaluation process and career planning for subordinates . Maintains service level agreements and provides a point of contact for reporting problems . Works with Sales and Project Management in identifying task and schedule requirements . Performs specific aspects of assigned projects . Actively participates in user groups, presents papers and presentations at conferences . Makes recommendations to management regarding domain direction . Leads and participate in department or corporate initiatives . 
• Supervises Software Analyst - Associate, Software Analyst and Software Analyst - Senior 

Management Responsibilities

Preferred Qualifications

• Three to five years consulting experience preferred  
• Training related to business area supported (ie Accounting, Engineering, etc ) Preferred Skills: . Communication Skills  
• Speaks effectively, fosters open communication, listens to others, delivers presentations, and prepares written communications . Interpersonal Skills 
• Builds relationships, displays , leverages networks, values diversity, and resolves conflict . Self-Management Skills  
• Acts with integrity, demonstrates adaptability, multi-tasks and develops oneself . Thinking Skills  
• Solves problems, analyzes issues, uses sound judgment, and innovates . Customer Service Skills  
• Uses correct questioning techniques, effectively handles complaints and criticisms, understands customers' expectations and wants, and follows through on commitments . Motivation Skills  
• Drives for results and shows work commitment . Leadership Skills  
• Provides direction, influences others, fosters teamwork, coaches and develops others, champions change . Organizational Knowledge  
• Uses technical/functional expertise, focuses on customer needs, and knows the business . Administrative Skills  
• Establishes plans, manages structure and staff, develops systems and processes, manages execution, and works efficiently . Technical Acumen  
• Has general knowledge of applications systems analysis and programming, software development methodology, and quality assurance/quality control methodology