Key Responsibilities:

• Design, deploy, and manage enterprise-grade VDI infrastructure in Azure VMware solution (AVS) and Azure Virtual Desktop (AVD).

• Administer VDI functions including:

• Create, customize, and maintain master images for VDI environments on both AVD and AVS, including application packaging and patching.

• Optimize images for performance, security, and compliance.

• Apply and validate OS and application patches with change management policies.

• Continuously monitor VDI performance and utilization, making necessary adjustments to ensure optimal user experience and planning for future capacity needs within Azure.

• Design and implement backup strategies for VDI systems.

• Develop and test disaster recovery plans to ensure business continuity.

• Analyze usage trends and forecast future capacity needs.

• Recommend infrastructure upgrades and scaling strategies.

• Implement and maintain security measures within the VDI environment, leveraging Azure's native security features to ensure compliance with Information Security standards.

• Work closely with central technology teams, including network, server, and security, to ensure seamless integration of VDI solutions with other native Azure services.

• Evaluate and test new software patches and updates ensuring compatibility and stability before deployment.

• Troubleshoot issues such as memory leaks, disk contention or performance bottlenecks.

• Lead ad-hoc projects to enhance the VDI infrastructure, including new feature implementations, system migrations, and optimization efforts within the Azure ecosystem.

• Support compliance, risk, and audit teams by producing logs, access reports, and detailed documentation.

• Develop and maintain thorough operational documentation including SOPs, configuration baselines, and audit evidence

Qualifications:

• 6+ years of experience in VDI and system administration including VMware Horizon.

• 3+ years of hands-on experience with Azure VMware solution (AVS) and Azure Virtual Desktop (AVD), including setup, configuration, and performance tuning.

• Strong familiarity with backup, disaster recovery for VDI images.

• Knowledge of regulatory frameworks relevant to financial services (e.g., SOX, GLBA, PCI-DSS) and experience preparing for audits

• Proficiency in PowerShell scripting for automation of server tasks and policy deployments

• Strong understanding of networking, storage, and virtualization technologies.