Attribution and Market Knowledge

• Identify products and assign the associated attributions across a range of industries for defined attributes
• Have an established hierarchy expertise, and continually develop this, to ensure correct assignment of products within the hierarchy classification
• Be responsible for the quality of the output, checking and reviewing all attributions have inputted into the system correctly and on time, to the defined quality standards
• Actively update documentation where changes are made to ensure ongoing coding is correct and knowledge shared across the team

Reworks

• Deliver data reworks on time and to a high level of accuracy
• Actively plan time required for reworks and inform manager to support in effective capacity & resource management
• Work in collaboration with the Commercial teams to assess client need, build, and provide input into the specification and perform the requested changes according to the requested timelines

 System Expertise

• Confidently uses the capabilities within manual and mass coding systems to code and check outputs
• Proactively uses all elements of the systems effectively to drive quality standards and advises manager on developments in systems which would benefit driving these
• Embraces learning new systems and systems capabilities to deliver role requirements

Operations and Client Relationships

• Proactively seek to understand wider operations processes and journey of data and with client service the team’s client’s business using this knowledge to improve the work you do
• Employ communications including emails, telephone calls and face-to-face meetings with appropriately professional tone with client service and operations colleagues.
• Provide direct support to colleagues across the Operations and Commercial teams, responding to client queries and requests, offering expert advice, and effectively communicate the recommended solutions.

Process and Continuous Improvement

• Use knowledge and experience to propose continual improvements the processes undertaken in the department to improve the delivery of the coding quality in the business
  • To assist the Executive and Team Manager with the implementation of the improvement plans