Skill Requirements

• Strong, proven experience (min. 5 years) with Zabbix: installation, configuration, administration, scaling, HA / failover.
• Zabbix API usage for automation, integrations, and custom workflows.
• Hands-on experience with Python, Jenkins, Docker and Kubernetes.
• Strong experience in RedHat Linux environments and MySQL databases.
• Experience working on Elastic search and Grafana integrations
• Knowledge of virtualization & cloud platforms (VMware, Hyper-V, AWS, GCP).
• Strong problem-solving and RCA skills in high-availability production environments
• Application operations support experience in 24x7 support model
• Excellent understanding of ITIL v4 practices
• Proven ability to learn and adapt quickly to new technologies in a fast-paced environment.
• Stakeholder management: Engage with stakeholders to gather requirements, manage expectations, and provide technical solutions.
• Solution documentation: Prepare acceptance documents, solution designs, MOP’s, and implementation guides.
• Leadership & mentoring: Guide technical teams, enforce best practices, conduct knowledge sharing.
• Strategic thinking: Ability to define application road maps aligned to business and application operations goals.
• Problem-solving: Strong analytical ability to troubleshoot complex monitoring/infra issues.
• Excellent communication & presentation skills (for both technical and business stakeholders).

Environment Experience Requirements

Tools: Zabbix, ELK, Grafana

Scripting Language: Shell, Python

Containerization: Dockers, Kubernetes

Infrastructure: Google Cloud, On-prem

Database: Cassandra, MariaDB, MYSQL