Skill Requirements
- Strong, proven experience (min. 5 years) with Zabbix: installation, configuration, administration, scaling, HA / failover.
- Zabbix API usage for automation, integrations, and custom workflows.
- Hands-on experience with Python, Jenkins, Docker and Kubernetes.
- Strong experience in RedHat Linux environments and MySQL databases.
- Experience working on Elastic search and Grafana integrations
- Knowledge of virtualization & cloud platforms (VMware, Hyper-V, AWS, GCP).
- Strong problem-solving and RCA skills in high-availability production environments
- Application operations support experience in 24x7 support model
- Excellent understanding of ITIL v4 practices
- Proven ability to learn and adapt quickly to new technologies in a fast-paced environment.
- Stakeholder management: Engage with stakeholders to gather requirements, manage expectations, and provide technical solutions.
- Solution documentation: Prepare acceptance documents, solution designs, MOP’s, and implementation guides.
- Leadership & mentoring: Guide technical teams, enforce best practices, conduct knowledge sharing.
- Strategic thinking: Ability to define application road maps aligned to business and application operations goals.
- Problem-solving: Strong analytical ability to troubleshoot complex monitoring/infra issues.
- Excellent communication & presentation skills (for both technical and business stakeholders).
Environment Experience Requirements
Tools: Zabbix, ELK, Grafana
Scripting Language: Shell, Python
Containerization: Dockers, Kubernetes
Infrastructure: Google Cloud, On-prem
Database: Cassandra, MariaDB, MYSQL
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