Responsibilities:

• Provide assistance with a product or product component development within the technology domain
• CICD pipelines - UDeloy, Teckton, Harness, Jenkins
• Well versed with Monitoring tools like AppD, Splunk
• Conduct product evaluations with vendors and recommend product customization for integration with systems
• Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
• Assist with application prototyping and recommend solutions around implementation
• Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues
• Support projects and provide project status updates to project manager or Sr. Engineer
• Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes
• Create installation documentation, training materials, and deliver technical training to support the organization
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Required Experience & Skills

Technical Skills

• CI/CD Tools: Experience with Jenkins, Tekton, Harness, Teamcity, uDeploy, Ansible or equivalent for deployment automation
• Containers / Orchestration: Familiarity using Docker and Kubernetes for containerized environments
• Monitoring & Logging: Hands-on experience with tools like AppD, Grafana, ELK, Splunk
• Version Control: Strong Git skills and understanding of branching, merging, and workflows
• ECS openshift knowledge
• System Troubleshooting: Solid problem-solving for performance and deployment-related issues

Experience

• 5-9 years in roles related to system administration, software development, IT support, or related fields  .
• Familiarity with DevOps practices: CI/CD, automation, cloud, containerization, and infrastructure tooling