Role Responsibility

Successful performance in this role requires an individual be able to perform these duties above a satisfactory level. The following requirements are representative of the knowledge, skill and competencies required.

• System operations between cloud and on-premises IT UNIX infrastructure

• Engineer, administer and support services and products deploy to Azure, or AWS platform.

• Assist with the development of automated tools / scripts for use across the enterprise.

• Analytics and reporting using Cloud Native tools

• Responsible for the OS support for 12,000+ hosts located globally, running RedHat Enterprise Linux

• Review dashboards & reports for new & the rollout status of existing vulnerabilities.

• Role may also include…

• Server builds, monitoring, configuration, and ongoing maintenance of servers.

• Perform system administration duties across the environment to provide support services for customer.

• Maintain server availability for all sites and periodically participate in DR exercises.

• Must have good problem solving, teamwork, communication, and customer service skills.

• Resolve help desk escalations and process items in a ticket queue.

• There are no after-hours on call requirements, but the individual should remain flexible for critical situations.

• Troubleshoot and resolve system issues and provide operations support for bridge calls.  

• Participate in the development and implementation of UNIX related projects.

• Monitor servers and remediate alerts that get raised.

• Follow documented processes and procedures is critical.

• Good, clear communication is an absolute must.

Experience

• Extensive knowledge of RHEL.

• Proven experience in Cloud Environments, with a preference for Azure, though AWS or Google Cloud knowledge is also valuable.

• KnowledgewithKubernetes/containers is necessary.

• Strong proficiency in coding/scripting is essential, particularly with Python, Go, Perl or Java.

• Familiarity with modern DevOps / CI/CD and SRE principles/techniques is required.

• Proven ability in Build/Kickstart/Deploy processes & configuration management like Puppet/Ansible.

• Expertise in Volume Management and Clustering: LVM, VxFS, VCS & VVR.

• Understanding of server hardware from vendors such as HPE and Dell.

• Knowledge of network services such as TCP/IP, NFS, DNS, LDAP, FTP, NTP, Samba, Autofs.

• Skills in security and performance monitoring and analysis.

• Conceptual understanding of storage and networking components.

Manager Comments

• At least 2 to 3 years of relevant industry experience is required.

• Bachelor's degree preferably in Computer Science or Information Technology

• This role primarily involves weekday work, but flexibility to work weekends is required as needed

Other

Direct Reports: No

Travel: No