Responsibilities
• Support incident management and service requests' customer support • Design, implement, and maintain CI/CD pipelines to support automated testing and deployment. • Collaborate with software development and IT operations teams to deliver high-quality software and services. • Implement and manage monitoring and logging systems to ensure system health and performance. • Automate repetitive tasks and processes using scripting languages • Troubleshoot and resolve issues related to application performance, infrastructure, and security. • Ensure security best practices are followed throughout the development and deployment process. • Maintain and enhance configuration management tools • Participate in on-call (IA) rotations to provide 24/7 support for critical systems. • Continuously evaluate and improve DevOps tools, processes, and practices. • Document procedures, configurations, and troubleshooting steps.
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