ARCHITECTURE / ENGINEERING / STRATEGY 

• Design, roadmap, and administer tools used in discovering and monitoring WBD’s applications, services, platforms, and infrastructure. 

• Build monitoring systems that assist in infrastructure and application event detection and alert remediation. 

• Collaborate with a cross-function team of developers, administrators, engineers, and architects to ensure that tools and processes are keeping pace with observability requirements. 

• Participate in strategy and future implementation discussions for the redesign and implementation of monitoring environments to modernize with latest technology trends. 

OPERATIONS 

• Ensure all relevant infrastructure and services are properly covered within our monitoring and alerting systems in a manner consistent with our standards; collect the right metrics at the right frequency, and ensure the data is readily available for effective alerting, reporting, and analysis. 

• Execute planned and ad hoc configuration activities. 

• Create and maintain documentation for monitoring requirements, processes, and implementation. 

• Assist in the deployment, organization, and management of standard operating procedures. 

ANALYTICS  

• Define business and operational success metrics, process models for benchmarking, standardization, and process improvements. 

• Report on agreed upon metrics and measure of success 

Qualifications & Experiences: 

• Degree in Computer Science, Information Technology, or related technical field, or equivalent practical experience 

• 5+ years of experience in system engineering and/or administration in an enterprise environment 

• Experience installing, configuring, and maintaining Splunk, including Splunk Enterprise and Splunk Cloud 

• Experience managing a Splunk environment including forwarders, heavy forwarders, deployment servers, data ingestion, apps, indexes, clusters, and search queries. 

• Experience with large-scale distributes systems and architecture knowledge (Linux/Unix and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment 

• Not Required but preferred experience: 

• Experience with scripting and automation using one or more of the following: Python, PowerShell, Bash. 

• Experience with configuration management and Infrastructure as Code tools such as Terraform, Cloudformation, Ansible, Puppet, or Chef