Service Operations Specialist (NM+)

barclays | 116 days ago | Pune

To be successful as a Service Operations Specialist you should have experience with:

Essential Specialist Skill.
Experience on Exchange On Premise / Exchange Online.
Experience on M365 Services like - Azure Active Directory, Intune, Teams, Citrix / VDI.
Email Gateway like - Trust wave Secure Email Gateway (formerly Mail Marshal), ProofPoint.
Excellent knowledge on Citrix Presentation Server, Citrix XenApp , Citrix XenApp & XenApp , Provisioning Services.
Ticketing Tools like Service now / Service first.
Experience of working & handling 2nd or 3rd line in a IT support environment.
Experience of working in large enterprise solutions (>100,000 seats across multiple geographic environments).

Some other highly valued skills may include:

ITIL Foundation, Office 365 (Exchange Online, Azure AD, Microsoft Intune).
AZ-900: Microsoft Azure Fundamentals.
- AZ-140: Azure Virtual Desktop Specialty.

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