Job description

Join us as an Infrastructure Manager

• We're looking for an Infrastructure Manager to join us in shaping our bank of the future through innovation and technological advancement
• You'll ensure the operational health of the platform, covering all aspects of service, risk, cost and people
• With a broad spectrum of technology at your fingertips, you'll help to put the bank at the forefront of innovation by simplifying our services and creating the best experience possible
• We're offering this role at vice president level

What you'll do

As an Infrastructure Manager, you’ll be delivering a robust production management service for relevant infrastructure platforms. You’ll be maintaining the platforms’ operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes.

Day-to-day, you’ll be:

• Leading some of the wider technology and people-focused team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps
• Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders a delivered and support customer outcomes
• Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time
• Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes
• Collaborating, communicating, and influencing stakeholders at all levels across the organisation and externally, driving better collaborative working practices by looking at the end to end flow across services and customer journeys

The skills you'll need

Innovation and customer experience sit at the heart of this role, so we’re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You'll also bring:

• 14+ years of solid background working in an Agile or DevOps environment with continuous delivery and continuous integration

• Experience in technical and architectural vision on AWS to define and communicate a cohesive technical and architectural vision for end-to-end solution designs

• To lead collaborative infrastructure solution delivery

• Expertise to analyse options and design End-to-End solutions

  • Great understanding on feature slices appropriately sized to be delivered within Program Increment (PI) or sprint cycles, supporting continuous delivery and agile practices