EXPECTATIONS AND TASKS:

• Operation of SAP’s Verification & Production Landscapes
• Creation and/or Redesign of existing operation concepts in the SAP Development/Verification/Productive environment
• Good technical knowledge/experience in Basis system administration and Software change activities like Upgrades and Updates using Spam and SUM
• Evaluation of new technologies/software to improve automation
• Technical and operational tasks incl. tracking and processing of customer requests 
• Contribute and conclude Root Cause Analysis.
• Coordination with other support functions and team to resolve the issues in a timely manner.

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

• Bachelor, Master or equivalent graduate.
• Experience in Basis Administration and good knowledge of SAP NetWeaver technology
• Knowledge on HANA DB administration
• Ability to quickly analyze technical problems
• Understanding of SaaS and Cloud offerings or products, and related processes is an advantage.
• Deep knowledge of Software logistics, and performance & optimization
• Must have worked on production support Project.
• Strong analytical and troubleshooting skills.
• Exposure to ITIL/ITSM processes.
• Customer oriented, self-motivated and pro-active working attitude.
• Working in fast changing environments, acquiring and sharing knowledge and improving processes.
• Fluent in English (oral and written)

WORK EXPERIENCE & SKILLS:

• 2-3 years relevant experience
• Strong technical Basis Administration knowledge.
• SAP Hana knowledge
  • ITIL Certification.