Responsibilities:

• Provide assistance with a product or product component development within the technology domain
• Conduct product evaluations with vendors and recommend product customization for integration with systems
• Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
• Assist with application prototyping and recommend solutions around implementation
• Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues
• Support projects and provide project status updates to project manager or Sr. Engineer
• Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes
• Create installation documentation, training materials, and deliver technical training to support the organization
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment

• Involvement in DevOps activities (SRE/LSE Auto Deployment/Self Healing) and Application Support.

• Tech Stack:

  Basic - Java/python, Unix, Oracle

  Essential Skills:

  -  IT experience working in one of  Hbase, HDFS, Kafka, Neo4J, Akka, Spark, Storm and GemFire
  -  IT Support experience working in Unix, Cloud & Windows environments.
  -  Experience supporting RDBMS DB like MongoD, ORACLE, Sybase, MS SQL & DB2
  -  Supported Applications deployed in Websphere, Weblogic, IIS and Tomcat.
  -  Familiar with Autosys and setup.
  -  Understanding of client server architecture (clustered and non-clustered)
  -  Basic Networking knowledge (Load balancers, Network Protocols)
  -  Working knowledge of Lookup Active Directory Protocol(LDAP) and Single Sign On concepts
  -  Service Now expertise
  -  Experience working in Multiple Application Support Model is preferred

• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience