The role includes the following tasks:

• Operate and maintain complex Hyperscaler networks, track significant problems, monitor performance, and perform upgrades as required.
• Engage with customers for network connectivity planning.
• Collaborate closely with Infrastructure Development team to implement security framework.
• Monitor and troubleshoot network issues.
• Deploy security patches and security automation framework.
• Perform and lead diagnostics of problems, troubleshoot and develop solutions on AWS, Azure & GCP
• Respond to and resolve escalated alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion.
• Provide project support on improvement initiatives.
• Address continual improvement measures as a result of the problem management process.
• Participate in deep level incident troubleshooting.
• Participate in complex change preparation and execution.
• Other support tasks, duties, and responsibilities, e.g., hardware installations, troubleshooting, and administration Implement security requirements across all Cloud platform
• Maintain the integrity and security of servers and systems
• Provide guidance as a subject matter expert on product design, development, troubleshooting, and documentation applications that run-on all Hyperscalers

• Work in a diverse environment and cross-train with other global team members.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Conduct root cause analysis and implement continuous improvements.
• Provide on-call support for incidents and performance degradations.
• Flexible schedule which may include weekend or after business hours work

What you bring

• Strong experience with Hyperscaler networking (AWS, Azure or GCP)
• Strong experience with network monitoring & troubleshooting
• Experience working with Linux
• Experience implementing security on AWS with VPC, IAM, Security Grouos, UTM solutions, NACLS, etc.) and provision infrastructure on AWS, and scale applications.
• Strong experience of architecture and design infrastructure on AWS, Azue & GCP
• Strong experience with AWS Management Tools as Cloud watch and Cloud Trail
• Bachelor's degree from an accredited college/university in an appropriate field.
• Security-first mindset, and familiar with Governance, Risks and Compliance.
• Ability to multitask and handle various projects, deadlines and changing priorities
• Strong interpersonal, presentation, and customer service skills
• Familiar with Infrastructure as Code environments and concepts
• Familiar with automation technologies such as Ansible & Terraform for network deployment and management.
• Knowledge of DevOps tools & technologies such as CI/CD pipelines & Git
• Willingness to work in a 24/7 environment with on-call duties.
• Flexibility to work in shifts, ensuring consistent coverage and support.
• Commitment to maintaining office presence for efficient team collaboration.
  • Must be an Indian citizen and willing to undergo a security clearance process