You’re a fit for the role if your background includes: 

Experience in boomi  incident management  with MQ

Strong customer service, problem solving, organizational and conflict management skills

Working with different teams

7+ Years of experience in software development and/or technology infrastructure.

Bachelor’s degree or equivalent required; Computer Science or related technical degree preferred. 

Fluent in speaking and writing English. 

Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management. 

Experience in supporting applications built on modern application architecture and cloud infrastructure, Javascript frameworks and Libraries, Boomi, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure. 

Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. 

Proven track record of success driving projects and initiatives even with ambiguous details provided. 

Strong customer service, problem solving, organizational and conflict management skills. 

Strong IT Service Management and standards experience. 

Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. 

Proven ability to learn new technologies quickly. 

Hands-on experience with programming and scripting languages. 

Comfortable in a fast-paced environment and motivated by complex technical and business challenges. 

ITIL Certification preferred.