Lead Site Reliability Engineer (NM+)
nike | 5 days ago | Karnataka

WHO WE ARE LOOKING FOR

We are looking for talented and passionate full stack developers with knowledge of datacenter infrastructure and cloud platforms.

Join us if you have willingness to learn new technologies, share knowledge and learn from others. You feel responsible for the success of the entire team. You are not afraid to work on challenging tasks if necessary and look for opportunities to help others, who may not be part of your team.

  • Ability to observe, diagnose, and develop fixes for production issues quickly and efficiently

  • Ability to develop and drive real-time monitoring solutions that provide visibility into site health and key performance indicators. Practical experiences with observability tools like SignalFx, CatchPoint, Splunk, NewRelic or any other industry-specific products will be a value add. Capability for customization on observability tools will be part of the job

  • Strong communication skills (written and verbal). They must be able to articulate issues and their impact(s)

  • Highly confident and capable of reporting and communicating high-value metrics to leadership. Deep understanding of the business landscape and how site reliability influences our consumers

  • Working understanding of IT service management (Incident, Problem, Change and Knowledge management)

  • Ability to work across teams (business and technical) to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization

  • Practical experience in managing and leading application reliability practices for consumer-facing web and mobile experiences

  • Demonstrated negotiation and influencing skills

  • Passion for coaching, teaching, mentoring and learning

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