BASIC QUALIFICATIONS

- 4+ years of software development, or 4+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
- Drive process and service improvements, and improve day-to-day operational efficiency.
- Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage.
- Develop and maintain a culture of innovation and operational efficiency in the team.

PREFERRED QUALIFICATIONS

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
- Candidates with experience in managing large scale highly available distributed system.
- Understanding and experience working with UNIX/Linux fundamentals, Databases, Java, JavaScript.
- Strong metrics and operational excellence focus.
- Excellent verbal and written communication skills with the ability to bridge between teams of varying technical expertise.
- Excellent analytical and quantitative skills.

Official notification