Key Responsibilities:

• Lead the deployment, operation, and maintenance of the global EDR platform.
• Provide technical support and response to security teams regarding EDR-related incidents.
• Identify and implement configuration adjustments to improve security posture.
• Research and integrate new security tools into the EDR platform.
• Monitor and analyze security alerts, ensuring timely incident detection and response.
• Collaborate with IT and security teams to develop best practices for endpoint security.
• Conduct security assessments and audits to identify vulnerabilities and recommend solutions.
• Maintain documentation and provide training on EDR tools and security protocols.
• Participate in training sessions and workshops to enhance the technical skills and product knowledge of other security teams.
• Maintain up-to-date knowledge of industry trends and best practices in security operations.

What You Should Bring:

• Bachelor’s degree in Computer Science, Information Technology, Information Security, or a related field (or equivalent experience).
• 5 + years of work experience
• Flexibility to work Security Platform technologies  and willingness to work to support the escalated cases from secops team .
• Knowledge of EDR technologies such as Crowdstrike, Defender, and IoT EDR.
• Knowledge of cloud environments (AWS, Google).
• Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
• Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus.
• Certifications such as CompTIA Security+, CISSP, CCSP, or GIAC are advantageous but not required.
• Ability to prioritize and manage multiple tasks simultaneously.
• Strong problem-solving skills and a methodical approach to troubleshooting.
• Adaptability and willingness to learn new technologies and processes.
• Commitment to providing exceptional customer service and support.