Primary Skills

• Strong hands-on experience with observability tools like AppDynamics, Dynatrace, Prometheus, Grafana, and ELK Stack
• Proficient in AppDynamics setup, including installation, configuration, monitor creation, and integration with ServiceNow, email, and Teams
• Ability to design and implement monitoring solutions for logs, traces, telemetry, and KPIs
• Skilled in creating dashboards and alerts for application and infrastructure monitoring
• Experience with AppDynamics features such as NPM, RUM, and synthetic monitoring
• Familiarity with AWS and Kubernetes, especially in the context of observability
• Scripting knowledge in Python or Bash for automation and tool integration
• Understanding of ITIL processes and APM support activities
• Good grasp of non-functional requirements like performance, capacity, and security

Secondary Skills

• AppDynamics Performance Analyst or Implementation Professional certification
• Experience with other APM tools like New Relic, Datadog, or Splunk
• Exposure to CI/CD pipelines and integration of monitoring into DevOps workflows
• Familiarity with infrastructure-as-code tools like Terraform or Ansible
• Understanding of network protocols and troubleshooting techniques
• Experience in performance tuning and capacity planning
• Knowledge of compliance and audit requirements related to monitoring and logging
• Ability to work in Agile/Scrum environments and contribute to sprint planning from an observability perspective