PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Develop and deploy solutions using industry best practices / innovation as well as SES IT defined architecture standards and guidelines
• Deploy and configure cloud services utilizing Cloud Center of Excellence methodology
• Provide support to internal customers for clarification of technical matters and the resolution of technical issues
• Be an active leading player in innovation programs and concepts
• Drive improvement and adherence to all IT service management processes, including incident management, change management, request fulfilment, problem management
• Lead improvement initiatives encompassing automation, troubleshooting workflows, scripting, tooling, and documentation
• Collaborate with all the Engineering teams to help continuous improvement in the SES IT landscape
• Create knowledge base articles/Wikis for common issues and standard operating procedures for day2day operations
• Mentor team members and contribute to the development of services
• Learn new technologies and keep up-to-date with state-of-the-art IT concepts and Cloud technologies
• Provide support and drive strong focus on simplification and standardization
• Provide inputs to Department heads for administrative and management tasks
• Fulfil on-call duties on a rotational 24/7 basis

COMPETENCIES

• Excellent logical and analytical thinking, able to exchange ideas and information effectively
• Ability to work independently and build effective interpersonal relationships with all stakeholders
• Results-driven with a pragmatic service delivery approach
• Thrives in fast-paced environments with tight deadlines, maintaining attention to detail and self-motivation
• Possesses strong written and verbal communication skills, being a supportive team player with a positive attitude.
• Capable of integrating within global and interdisciplinary teams effectively.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in computer science, Business Information Systems, Cloud Technologies, or equivalent
• Minimum 5 years of applicable professional experience in a large heterogeneous environment
• Solid expertise with designing and implementing Cloud infrastructures through Terraform and monitoring tools (Azure Monitoring, Centreon, Grafana)
• Solid expertise in IaaS, PaaS, SaaS, IaC (e.g., Terraform) for Microsoft Azure and potentially other cloud providers
• Solid experience with designing and implementing hybrid infrastructures, monitoring tools (Azure Monitoring, Centreon, Grafana), and hypervisor solutions (VMware, Nutanix and Proxmox)
• Good knowledge of Windows and Linux OS, EntraID, Active Directory, CI/CD automation, continuous monitoring, Kubernetes infrastructure and information security
• Good knowledge of Information Security, DHCP and DNS management using Infoblox or equivalent
• Fluency in English, any other language is considered as an asset
• Azure Solutions Architect Expert certification or AWS Architect Certified Solutions Architect is highly desired

OTHER KEY REQUIREMENTS / COMMENTS

• Proactive approach and professional attitude
• Customer focused at every level
• Deliver tangible improvements to systems under personal and group responsibility
• Ability and willingness to travel occasionally
• This position might require working on shifts aligned with other regions
• This position might require to be on-call