About You – experience, education, skills, and accomplishments

• At least 5 years equivalent work experience in a senior technical position responsible for managing multitenant SaaS software products in public or private cloud.

• Experience in designing, developing, testing and deploying applications/systems using proven or emerging technologies, in a variety of technologies and environments.

• Strong skills with CI/CD, Terraform, AWS and Monitoring tooling.

• Proficient with Powershell or Bash.

It would also be great if you also had . . .

• Proficient in Python.

What will you be doing in this role?

• To design, install, administer and optimize Clarivate Infrastructure equipment, services and related components that directly or indirectly impact Clarivate SaaS product offerings on public cloud and /or private cloud.

• Ensuring that the environments are maintained to agreed and defined service level and security standards.

• Defining and implementing strategy for service improvements and DevOps best practices like CI/CD throughout the lifecycle of an application.

• Drive Analysis, Design and Delivery of quality technical solutions, projects in line with product roadmaps, customer expectations, and internal priorities.

• Deploy and decommission client environments for multi and single tenant hosted applications following and updating as needed established processes and procedures.

• Perform daily system monitoring, verifying the integrity and availability of the systems and applications, including review of system and application logs and verifying the completion of scheduled jobs.

• Participation in on-call Out of Hours Support, working closely with vendors, suppliers and development teams to resolve issues and restore failed client facing services as quickly as possible.