Cloud Infrastructure & Reliability Engineering

CI/CD & Automation

Monitoring, Observability & Incident Management

Security & Compliance

Collaboration & Continuous Improvement

Key KPIs

WHAT YOU NEED TO SUCCEED:

• • Operate and manage hybrid cloud infrastructure supporting Fortify's workloads.

  • Ensure uptime, resilience, and performance of Fortify SaaS and on-prem components.

  • Deploy and maintain containerized applications using Kubernetes and Helm.

  • Leverage Terraform to provision and manage infrastructure as code (IaC).

  • Administer and optimize Windows/Linux servers used in Fortify’s environments.

  • Integrate and maintain CI/CD pipelines to support continuous delivery for Fortify services.

  • Automate application deployments, patching, monitoring, and backup workflows.

  • Create and maintain operational scripts (Python, Bash, PowerShell) to reduce manual interventions.

  • Implement robust observability using Prometheus, Grafana, or ELK stack.

  • Proactively monitor service health, conduct Root Cause Analysis (RCA), and define SLOs/SLIs.

  • Respond to production incidents, participate in on-call rotations, and continuously improve MTTR.

  • Enforce security standards in infrastructure and deployments, integrating with OpenText compliance initiatives.

  • Partner with product teams to ensure vulnerability management, encryption, and secure configurations.

  • Support audits and compliance efforts (e.g., SOC2, ISO27001) for Fortify services.

  • Partner with engineering, cloud platform, and support teams to maintain high standards of reliability.

  • Guide junior engineers, share operational best practices, and drive incident response maturity.

  • Contribute to engineering excellence by advocating automation, consistency, and documentation.

  • Service Availability: Maintain high uptime across Fortify production and staging environments.

  • Incident Reduction: Minimize production incidents and optimize MTTR.

  • Automation: Increase automation coverage of operational tasks.

  • Security & Compliance: Ensure audit-readiness and proactive vulnerability patching.

  • Deployment Velocity: Support high-velocity, low-risk software delivery.

  • Experience: 6–12 years in SRE, CloudOps, or DevOps roles, preferably supporting cybersecurity or SaaS products.

  • Cloud: Proficiency with AWS, Kubernetes, Terraform, and hybrid cloud strategies.

  • OS Administration: Strong knowledge of Linux and Windows server management.

  • CI/CD Tools: Hands-on with Jenkins, GitLab, Azure DevOps, or similar.

  • Scripting: Python, Bash, or PowerShell experience for automation tasks.

  • Monitoring: Experience with Prometheus, Grafana, Datadog, or ELK.

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