Major accountabilities:

• Understand key business objectives and strategy, communicate to the team in partnership with GBPOs 
• Bridge the gap between conceptualizing and actioning project ideas 
• Create and onboard project teams and integrating them into DDIT OPS Supply Chain by providing them with a clear vision of the product 
• Monitors project progress, provides timely feedback to collaborators 
• Facilitate Scrum Collaborations, Coordinate and/or facilitate story mapping, sprint/release planning meetings, daily stand-ups, reviews, retrospectives and demo sessions 
• Enable our team to meet sprint goals by helping to address potential impediments 
• Partner with Product Owners to support agile projects, develop and prioritize the backlog 
• Plans schedule for project deliverables and roadmap 
• Develop and monitors agile critical metrics for the team 
• Evaluate teams’ performance in agile, provide insight into progress of team velocity and sprint/release activities 
• Motivate and inspire team members and improve their potential 
• Be Agile process ambassador, foster and coach the team for adoption of Agile tools and practices 
• Support Agile maturity and Innovation approaches across teams to improve the methodologies’ efficiency 
• Knowledgeable on agile methodologies such as XP, Lean and Kanban, their strengths, weaknesses and how they can be used together with scrum 
• Support deployment process - through helping with testing, business analysis process 

Key performance indicators:

• Team velocity, lead time, cycle time, and throughput.
• Time to market -Sprint burn-down and release burn-up -Customer and team satisfaction.
• Defect escape rate

Minimum Requirements:

Work Experience:

• 5 years or more experience working as a Scrum Master or in a similar Agile role is preferred, with a good understanding of software development processes and project management. 
• Overall, 10 years or more IT experience.
• Good understanding and experience working with Agile methodologies, particularly Scrum and Kanban, and a deep understanding of Agile values, principles, and ceremonies.  
• Excellent leadership, facilitation, and conflict resolution skills to cultivate collaboration, handle group dynamics, and facilitate decision-making within the team.  
• Effective verbal and written communication skills, with the ability to articulate sophisticated concepts and interact with collaborators at various levels.  
• Good understanding on Project management tools like Devops/TFS/Jira  
• A growth mindset and enjoys continuous learning and adapt well to new Agile practices, emerging technologies, and industry trends.  
• Strong problem-solving and critical-thinking abilities, capable of identifying and resolving obstacles that hinder the team's progress.  
• Exposure to Supply Chain Fundamentals.