What’s in it for you

• You will be part of a high caliber engineering team in the exciting space of cloud tools and infrastructure management. 
• You will have an opportunity to work on hybrid cloud (Google Cloud, On-prem cloud) and work with cutting edge tooling like spinnaker, kubernetes, docker and more. 
• You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills
• Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.

What you will be doing

• Partner closely with our development teams and product managers to architect and build features that are highly available, performant and secure
• Develop innovative ways to smartly measure, monitor & report application and infrastructure health
• Gain deep knowledge of our application stack
• Experience improving the performance of micro-services and solve scaling/performance issues
• Capacity management and planning
• Function well in a fast-paced and rapidly-changing environment
• Participate with the dev teams in a 24X7 on-call rotations.
• Ability to debug and optimize code and automate routine tasks.
• Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.

Required skills and experience

• 5+ years of experience troubleshooting Unix/Linux
• Experience in managing a large-scale web operations role
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby
• Experience with algorithms, data structures, complexity analysis, and software design
• Hands-on working with private or public cloud services in a highly available and scalable production environment.
• Experience with continuous integration and deployment automation tools such as Jenkins, Ansible etc.
• Knowledge of distributed systems a big plus
• Previous experience working with geographically-distributed coworkers.
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc
• Should have led teams, collaborating cross-functionally to deliver complex software features and solutions.