Role Responsibilities

• Enhance, Develop, and maintain an automated workflow for d of deploying new features and major changes into Production in cloud and non-cloud env.
• Proactively automating services to ease out the operation support by IT team.
• Experience in reducing TOILs which refers to repetitive, constant and predictable tasks.
• Experience in documenting the processes and knowledge in confluence or sharepoint.
• Ability to work in virtual teams and in matrix structures.
• Ability to create, enhance and maintain non-prod and prod env in one of the cloud env.
• Monitor releases and successfully deploy into production.
• Identify areas for optimizing the SDLC controls to improve service reliability.
• Identify & communicate risks associated with new features and major changes into Production.
• Manage Identity and Access Management for application and taking care of risk & compliance activity around it.
• Generate Dashboard to monitor application state and monitor KPI effectively.
• Maintain NFR standards, infra requirement and support audit, risk and compliance activity pertaining to application.

Required qualifications to be successful in this role:

Experience/Exposure

Recommended
• Overall, 6-9 years of IT experience.
• 6+ Years of working as devOps or SRE engineer to support system/application software and infrastructure in cloud as well as Non-cloud env.
• 3+ Years of Exp. Around change & release management/incident management/operation using industry standard tool incident tracking tools (i.e., Remedy, ServiceNow, JIRA etc.).
• Hands on experience of writing scripts in any scripting language (Bash/Python/PowerShell).
• In-depth knowledge of any version control tool (such as Git, GitHub).
• In-depth knowledge of any one of APM tools such as Grafana/New Relic/Prometheus’s/Geneous.
• Exposure to Infrastructure as code, cloud, automation, CI/CD pipeline, GITHUB action etc.
• Exposure of managing storage, database, and compute resource in any cloud environment.
• Exposure to managing Cloud Infrastructure using Terraform scripts.
• Good analytical, troubleshooting-solving and communication skills.