Responsibilities

• Develop and maintain infrastructure solutions using ServiceNow Orchestration and PowerShell to ensure seamless integration and automation.
• Oversee the implementation of infrastructure projects ensuring they meet company standards and objectives.
• Provide technical support and troubleshooting for infrastructure-related issues ensuring minimal downtime and optimal performance.
• Collaborate with cross-functional teams to design and implement infrastructure solutions that align with business goals.
• Monitor system performance and make necessary adjustments to improve efficiency and reliability.
• Create and maintain documentation for infrastructure processes ensuring clarity and accessibility for team members.
• Conduct regular system audits to identify and address potential vulnerabilities and areas for improvement.
• Implement best practices for infrastructure management ensuring compliance with industry standards and regulations.
• Train and mentor junior team members sharing knowledge and expertise to foster a collaborative and skilled team.
• Stay updated with the latest industry trends and technologies incorporating relevant advancements into the infrastructure strategy.
• Participate in regular team meetings providing updates on project progress and addressing any challenges or concerns.
• Ensure effective communication with stakeholders providing regular updates on infrastructure projects and initiatives.
• Contribute to the companys mission by optimizing processes and enhancing system performance ultimately benefiting society through improved services.


 

Qualifications

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• Must have experience with ServiceNow Orchestration and PowerShell demonstrating proficiency in these technologies.
• Should possess strong problem-solving skills and the ability to troubleshoot complex infrastructure issues.
• Must have excellent communication skills both written and verbal to effectively collaborate with team members and stakeholders.
• Should be detail-oriented and capable of managing multiple projects simultaneously.
• Nice to have experience with other automation tools and scripting languages.
• Should have a strong understanding of infrastructure management best practices and industry standards.
• Must be proactive in staying updated with the latest industry trends and technologies.
• Should have experience working in a hybrid work model demonstrating adaptability and flexibility.
• Must be committed to continuous learning and professional development.
• Should have a collaborative mindset working effectively with cross-functional teams.
• Must be able to create and maintain clear and comprehensive documentation.
• Should have a strong focus on optimizing processes and enhancing system performance.
• Must be dedicated to contributing to the companys mission and making a positive impact on society.