Skills and Competencies

* 6+ years’ expert level experience managing Enterprise Linux production environment

* In-Depth knowledge of RedHat Enterprise, Amazon Linux, Red Hat Satellite, and Ansible in a

Microsoft domain environment

* Proficiency in bash/python scripting and automation using Ansible platform

* Experience with Qualys or other vulnerability management products

* Experience with hybrid infrastructure, including cloud services (AWS, Azure, GCP) and

VmWare suite

* Knowledge of CIS L1 hardening standards.

* Experience investigating complex issues and performing corrective actions, proven track

record in major incident recovery.

* Highly impactful problem-solving skills and attention to detail.

* Experience with incident and change ITIL processes using ServiceNow or similar tool

* Customer focused & solutions driven

* Exceptional written and verbal communication skills.

Education

* RHCSA, RHCE, AWS Certified SysOps Administrator or VCP-DCV are a plus

Responsibilities

* Systems Administration: Manage Incidents, Standard Changes and Service Requests using ServiceNow effectively and meet/exceeds service level expectations.

* Participate in on-call rotation, weekend support and provide after-hours support as scheduled in the shift roster

* Shows up as the Linux expert, lead service recovery and mitigation when major incidents occur. Identify root cause and implement permanent solutions.

* Server Build: Leverage your knowledge of RedHat Enterprise to build secure servers using VMware platform and work diligently with the hypervisor team to resolve any challenge.

* Patch Management: Use Ansible and Satellite to regularly patch Linux servers and generate reports& review dashboards.

* Vulnerability Remediation: identify vulnerabilities using Qualys and remediate them with with the engineering team.

* Operating System Templates & Standards: Build/Update/Maintain OS templates to the latest level of patches and CIS L1 hardening standards.

* Project Deliverables: Work closely with the engineering teams to ensure deliverables are met on-time and to the highest standard. · Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. · Conduct regular system audits and security assessments. · Provide technical support and guidance to users.

* Develop and maintain documentation for application configurations, processes, and procedures including SoPs

* Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.

* Drive continuous improvement through the adoption of automation and orchestration.

* Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.