Responsibilities

Your deliverables as a Cloud System Operations Engineer will include, but are not limited to, the following:

-       Infrastructure: Deploy and manage Azure Virtual Machines (Linux RHEL 8.x, 9.x , Windows Server) and PaaS Services like storage accounts, key vaults, Azure Web App, ADF, Azure SQL databases, etc. leveraging DevOps pipelines.

-        Applications: Installation & Configuration of Core Banking Solution new releases, service packs, patches and hot-fixes using Azure DevOps pipelines.

-        Incident and Event Management : support the investigation and troubleshooting on the technical issues and incidents arising on live or implementation client environments. Ensure that incident resolutions and requests are delivered to SLAs.

-        Configure and maintain the integrations of Core Banking solution.

-        Development and maintenance of Cloud Application Operations scripts for operational tasks automation.

-        Administrate access management on the client environments using Finastra Corporate Access Management tools.

-        Participate on periodic service reviews and provide updates and recommendations to management for implementing adjustments.

-        Create, review and update knowledge-based articles on Application Operations repository.

-        Work with Universal Banking business on building, maintaining, and improving monitoring practice across UB cloud services.

-        Proactive monitoring of the services: collect application performance monitors data and evaluate the metrics providing feedback to Product & QA teams.

-        Respond to event management alerts based on the monitoring matrix.

-        Drive innovation, adopt new cloud technologies.

-        Operational automation adoption, identify operational tasks that can be candidates for automation.

-        Actively participate and provide initiatives and feedback that drive service improvement across the platform, partnering with Product teams.

Skills and Qualifications

-        Bachelor’s degree in computer science, Software Engineering or equivalent.

-        6 – 8 years of hand-on work experience in public cloud infrastructure and services experience (Preferred Microsoft Azure).

-        Previous experience with Windows and Linux operating systems (Win Server 2019, RHEL 8.X).

-        Previous experience in cloud solutions architecture, design, and management.

-        Previous experience with Azure cloud PaaS services: Azure Data Factory, Microsoft SQL, account storages, load balancers, etc.

-        Strong knowledge of IT operations from implementation phase to maturity and business-as-usual working agile and collaboratively.

-        Knowledge of High Availability and Disaster Recovery architectures and solutions.

-        Basic networking knowledge and troubleshooting skills.

-        Should have 3 – 5 years expertise in some of the following: database technologies (Oracle, MS SQLServer, PostgreSQL);