YOU’LL MAKE A DIFFERENCE BY:

• Building software to help DevOps - You oversee the building and implementation of tools and services to help Engineering do better with agile development and delivery and drive deeper reliability to our systems in production. 

• Being comfortable & excellent in customer facing role  

• Adding automation and context to alerts – leading to better real-time collaborative response from technical responders. Additionally, can update runbooks, tools and documentation to help prepare Engineering for future incidents. 

• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage 

• Understanding customer requirements and project KPIs 

• Setting up tools and required infrastructure 

• Incidence management and root cause analysis 

• Coordinating and communicating within the team and with customers 

• Selecting and deploying appropriate CI/CD tools 

• Striving for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline 

• Mentoring and guiding the team members 

• Defining scalable, reliable platform architecture and patterns. 

• Translating requirements into robust solutions; conduct architectural reviews. 

• Ensuring scalability and reliability through strong technical processes. 

• Optimizing cloud services, containers, and monitoring tools. 

• Automating provisioning, scaling, and configuration management. 

• Aligning with product and engineering teams; communicate solutions clearly. 

• Building partnerships with vendors and open-source communities. 

JOB REQUIREMENTS/ SKILLS:

• Possess 4+ years of experience in a DevOps position. 

• Cloud Expertise: Advanced knowledge of AWS (EC2, S3, EBS, VPC, ELB, AMI, SNS, RDS, IAM, Route 53), Azure (Azure VM, SSE, Azure VNet, Azure Monitor). 

• Containerization & Infrastructure: Proficient with Docker, Kubernetes, Helm 

• Infrastructure as Code: Terraform / OpenTofu, AWS CDK, Azure Bicep and Pulumi 

• Experience with monitoring and logging tools such as Prometheus, VictoriaMetrics, Loki, Grafana or ELK stack 

• Programming & Scripting: Skilled in Python, and Bash, with strong system design and architecture expertise. 

• DevOps & CI/CD: Experience with agile methodologies, GitOps, and tools like GitLab CI and GitHub Actions. 

• Linux & Open Source: Deep understanding of Linux OS, open-source ecosystems, and scalable system automation. 

• Good understanding of networking protocols: DNS, HTTP, SSL, SMTP, TCP 

• Communication & Collaboration: Strong leadership, interpersonal, and decision-making skills, with a focus on driving results and improvement. 

• Experience with security best practices for data at rest and data in-transit using AWS tools such as SSE-KMS, security policies, cryptographic protocols 

• Pro-active approach to learning about and adapting to new technologies 

• Knowledge of agile software development and DevOps philosophies 

• Experience with JIRA and Confluence