Server/Storage Backup L3 Support Engineer (6+)
hpe | 125 days ago | Bangalore

What you'll do

  • Broad technical knowledge on ISS solutions – Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault,  Veeam, Cohesity.
  • Firmware and management experience on above Storage
  • Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors)
  • Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE)
  • Disaster Recovery planning and conducting DR tests.
  • Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
  • Linux Vulnerability assessment and Mitigation
  • HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution
  • Knowledge on Patch deployment solutions – Redhat Satellite , SuSE Manager
  • Troubleshooting performance related issues on HW and Operating system
  • Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX
  • Should be ready to work in 24x7 rotational shifts and on weekends.
  • Good written and verbal communication skills (Mandatory).
  • Zeal for going the extra mile to solve customer issues.
  • Complex troubleshooting experience and Logical Problem-solving approach
  • Ability to work in a Solution environment, collaborating across Technology Teams.

 

What you need to bring:

  • Bachelor’s degree in Engineering (or Equivalent).
  • Experience: Minimum 6-7 years of experience in Storage & Backup administration support
  • Should possess strong knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database
  • Relevant certification on the latest track like Zerto/Vault, CommVault, Veeam, Cohesity will be an added advantage.
  • Flexible to work in 24X7 support environment
  • ITIL certification is an added advantage
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