What Are We Looking For in This Role?

• Participate in architecture and R&D discussions for new technology or processes to increase the performance and reliability of our systems.

• Chaos engineering - you’re expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate.

• Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier.

• Use practices from DevOps and GitOps to improve automation and processes to make self service possible.

• Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.

• Running “game days” to test assumptions about reliability and learn what will break before it matters to customers.

• Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks.

• Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.

• Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t).

• Troubleshooting systems and network issues, alongside our Technical Operations Team.

• Mentoring other engineers in reliability-related skills.

• Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices.

• Developing runbooks and improving documentation.
   

Minimum Qualifications

• BS in Computer Science, Information Technology, Business / Management Information Systems or related field
• Typically have 6+ years of experience with programming in one or more programming languages and 4 years of experience working with Unix/Linux systems internals and administration (e.g. filesystems, inodes, system calls) or networking (e.g. TCP/IP, routing, network topologies and hardware, SDN).