Key Responsibilities:

• Having Strong knowledge and hands-on experience supporting modules like ITSM, ITOM, ITAM, IRM, HAMPro etc
• Having Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules, Client Scripts) and custom application development
• Designing, building, testing and implementing ServiceNow workflows, forms, notifications, and reports
• Demonstrating ability to develop and integrate RESTful APIs, web services, and SOAP-based integrations with ServiceNow SaaS platform
• Collaborating with business stakeholders and other IT teams to gather requirements and define project objectives. Familiarity with ServiceNow security and access controls
• Integrating ServiceNow with other platforms
• Conducting user training and post-implementation support to ensure successful adoption of the platform
• Driving continuous improvement of ServiceNow processes and tools

Experience Required:

• Have Bachelor’s degree in STEM from an accredited university or college, or equivalent related professional experience.
• Have minimum 7+ years of development experience on ServiceNow platform
• Have Proven track record of leading enterprise-level implementations of ServiceNow
• Have Strong communication and collaboration skills to work effectively with stakeholders and cross-functional teams
• Have Expertise in ServiceNow modules (ITSM, ITAM, ITOM, IRM, HAMPro etc).
• Have Strong knowledge of ServiceNow platform architecture and its core capabilities(Workflows, Flow Designer, UI Builder, Service Portal, etc.)
• Have Hands-on experience with ServiceNow configuration and customization, includingbusiness rules, UI policies, client scripts, ACLs, and Flow Designer
• Have Experience integrating ServiceNow with other enterprise systems using RESTAPI, SOAP, or other integration technologies
• Have Familiarity with IT governance, risk management, and compliance processes
• Have Experience with Agile methodology and project management frameworks
• Have Strong communication skills for engaging stakeholders, developers and end-users