What you’ll own

•  Implement and manage observability tools such as Splunk, Zabbix, Dynatrace, Datadog, and similar platforms for infrastructure, applications, and cloud services.  

• Set up and configure dashboards, alerts, and reports that provide visibility into system health, performance, and availability.  

• Develop and maintain centralized logging solutions to ensure comprehensive logging coverage, log retention, and log security.  

• Work with IT, DevOps, and product teams to define key performance indicators (KPIs) and service-level objectives (SLOs) for critical systems and applications.  

• Provide support in monitoring and troubleshooting production systems, using observability tools to identify performance bottlenecks, anomalies, and incidents.  

• Assist in automating monitoring tasks and creating self-healing scripts to enhance system reliability. 

• Analyze logs and telemetry data to provide insights for incident detection, root cause analysis, and performance optimization.

• Participate in on-call rotations, responding to incidents and using observability tools for rapid diagnosis and resolution.  

• Collaborate with security teams to ensure log management solutions support security monitoring and incident investigation.

• Continuously evaluate and recommend improvements to observability and log management practices, tools, and processes.

 Where you’ll own it

You’ll own it in our modern Indore/Bangalore/Pune hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe

What you bring

• 4-7 years of experience working on data center / infrastructure / cloud teams and projects

• Technical experience or familiarity with networking, server, virtualization, database, cloud, and security concepts and terminology

• Experience designing, implementing and/or management of common enterprise monitoring systems (Zabbix, HP, IBM, cloud native solutions such as CloudWatch, etc.)

• Experience with Splunk and SPL (Splunk Processing Language)

• Experience designing / supporting Splunk dashboards / visualizations

• Experience programming or scripting using Bash (Unix/Linux), Python (Unix/Linux) or Powershell (Windows)

• Experience with log management tools like Syslog, Splunk, DataDog, ELK (Elastic, Logstash, Kibana, Solarwinds Log Analyzer.)

• Experience working with cloud providers and cloud technologies (AWS, Azure, and/or GCP)