What You Should Bring:

Bachelor’s degree in computer science, Information Technology, Information Security, or related field (or equivalent experience)
Someone with Flexible to work 24/7 Security Platform Operations and willing to work in shifts.
Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF
Knowledge on Cloud Security
Experience working in a technical support or helpdesk role is preferred
Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc.
Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.)
Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus
Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required
Ability to prioritize and manage multiple tasks simultaneously
Strong problem-solving skills and a methodical approach to troubleshooting
Adaptability and willingness to learn new technologies and processes
Commitment to providing exceptional customer service and support

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