In this opportunity as Endpoints Engineer, Employee Technology Infrastructure, you will:

• Ability to juggle multiple tasks and adapt to changing priorities.
• Monitoring the performance and overall health of the Azure Virtual Desktop (AVD) environment, proactively identifying potential issues and implementing necessary improvements.
• Managing user access and permissions within the AVD environment, ensuring compliance with company policies and maintaining security.
• Participating in the planning and execution of AVD projects, such as upgrades, migrations, and capacity planning.
• Implementing and enforcing security measures to safeguard the AVD environment, including access controls, patch management, and endpoint security.
• Developing and maintaining documentation regarding AVD configurations, procedures, and troubleshooting guidelines.
• Building, updating, testing, and deploying customized OS images for different AVD specifications.
• Configuring subscriptions and network settings proficiently using Azure and other cloud technologies.
• Managing the configuration, maintenance, and troubleshooting of Cloud connectors.
• Implementing improvements in AVD to enhance services and address operational and security concerns.
• Staying up to date with industry trends and emerging technologies related to AVD technologies.

​About You:

You're fit for the role of Endpoints Engineer, Employee Technology Infrastructure if your background includes:

• Bachelor’s degree in computer science or equivalent.
• 2 - 6 years of experience working with Virtual Desktop technologies, with a strong focus on Azure Virtual Desktop (AVD).
• Strong communication skills, both written and verbal, for effective interaction with customers and team members.
• Experience in a technical support role for virtual desktop environments.
• Working knowledge of cloud platforms such as AWS and Azure, as well as desktop virtualization products like Citrix XenDesktop and Azure Virtual Desktop.
• Basic understanding of networking concepts and protocols within VDI environments.
• Experience with different operating systems, including Windows, Linux, and macOS, and the ability to configure, deploy, and manage virtual desktops on these platforms.
• Skills in monitoring and analyzing VDI performance metrics, identifying bottlenecks, and implementing optimizations to ensure a seamless user experience and efficient resource utilization.
• Strong problem-solving skills and a willingness to learn and grow in a technical role.
• Knowledge of Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling, and Remote Desktop Services.