What you will do:
- Define project scope, quality, estimate cost and time, and plan accompanying activities.
- Prepare, collect, and validate scripts and configurations to ensure accuracy.
- Develop and execute test cases to guarantee quality and efficiency of delivery.
- Conduct troubleshooting to diagnose and rectify issues, or escalate where necessary.
- Carry out integration and migration tasks in line with our process framework and contractual obligations.
- Ensure that Operating System (OS), Hardware (HW), Software (SW), licenses, and configuration data is up-to-date and in the correct format.
The skills you bring:
- Consultative Skills.
- Change and Improvement Management.
- Automation.
- Troubleshooting skills.
- Process Management.
- Service Delivery Business Understanding.
- Service Improvement.
- Data Analytics.
- Artificial Intelligence (AI).
- Customer Insights.
- Ericsson Portfolio.
- Stakeholder Management.
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