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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

MEET YOUR TEAM

The S/4HANA Service Engineering & Delivery department is responsible for the complete life cycle management (planning, productization and operations) of SAP’s S/4HANA Cloud Software as a Service (SaaS) solutions. The S/4HANA Service Engineering & Delivery department drives and executes all required activities based on an end-to-end approach and facilitates all functions from development engagement to design, productization, and service of our productive customer landscapes.

We are looking to fill the position of an SAP BASIS Admin in the S/4HANA Service Engineering & Delivery department in Bangalore, to contribute to the fast-growing Cloud Landscape of the S/4HANA Cloud product.

WHAT YOU'LL DO

In your role, you would be enabling the delivery and improvement of downtime optimized, and automated/semi-automated lifecycle management activities with a focus on providing feedback to fully automate wherever possible. You will be responsible in delivering the SAP S/4HANA in cloud, working with the best of technologies e.g., HANA, Fiori, the best of breed cloud platforms like Google Cloud, Azure and host of cloud process, platform and tools that have been built internally. You will also be collaborating closely with multiple teams like S/4HANA Product Development, Cloud Infrastructure and Solution Management colleagues spread across various geographies.

• Ensure/perform delivery of activities within defined SLAs for the customer/internal landscapes which will include various internal stakeholders
• Sound knowledge of BASIS activities like Client Administration, System Refresh/Copy, and application update/upgrade
• One of the key Focus areas of your activities will be increasing automation along with stabilization improvements to help Operations to reduce manual effort and cost structure (lower TCO) and deliver faster services to our customers
• Drive issue resolution together with the team and utilizing the expert network.
• Hands-On knowledge on HANA db administration
• Knowledge on handling ABAP/HANA performance issues & Root cause Analysis
• Knowledge on working on Cloud Environment is an added advantage
• Knowledge on working on Linux
• Basic understanding & working knowledge of scripting is an added advantage
• Knowledge on SPC and TIC Tools will be added advantage.
• SAP Web-dispatcher & Load balancer functionality experience.

WHAT YOU BRING

• 7 - 10 years of relevant experience in Basis & HANA DB Administration along with SAP NetWeaver Technology.
• Exposure to ITIL/ITSM processes, ITIL certification preferred.
• Strong Communication and Coordination skills.
• Understanding of SaaS and Cloud offerings or products, and related processes is an advantage.
• Holistic understanding of SAP Basis, HANA, Linux OS, Virtualization and other Infrastructure areas like Storage and Network.
• May be required to work on weekends, off-hours