TechOps Support Engineer (4+)
spglobal | 187 days ago | Bangalore

Responsibilities:

  • Administer AWS VPC/Applications and Security.
  • Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions.
  • Build and deploy automation processes for Infrastructure as Service.
  • Build and deploy automation processes for installation and patching of third-party software.
  • Plan, build, document, and initiate disaster recovery processes.
  • Interface with Cloud Engineering team for IT design support.
  • Interface with IT Security team and implement security policy. 
  • Interface with Operations team to assist with troubleshooting Production Incidents and Requests.
  • Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support.

 

What We’re Looking For:

  • Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelor’s degree in computer science, related field, or equivalent experience.
  • Knowledge of Incident management, Problem Management and Change Management.
  • Tech Background with AWS services:  VPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center.
  •  Hands-on activities with scripting such as Python, Terraform and Bash.
  • In the instance there isn’t an existing team, speak about the business instead.
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