Responsibilities

• Serve as an advocate for quality practices including the development of automated testing to improve business processes

• Act as a critical part of a multi-team effort to deliver, manage and maintain configuration automation to meet business needs.

• Create and maintain configuration standards for software and infrastructure.

• Manage CI & CD tools and pipelines as a partner to development and QA teams.

• Develop and socialize operational standards for teams throughout engineering.

• Recommend, develop and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, configuration management and security.

• Oversight of critical incident and major system escalations from initiation to resolution.

• Create mechanisms/architectures that enable fault tolerance and rapid recovery from failure.

• Participate in a rotating on-call escalation service.

• Create and maintain configuration standards for software and infrastructure.

• Capacity Planning and Chaos Engineering.

• Strong communication skills, verbal and written.

Qualifications

• Bachelor’s degree in a technical field, or equivalent experience

• 1+ years’ experience in an operational environment, preferred

Technical Requirements

• Experience with Linux Operating Systems in a production and development environments

• Experience in network and server engineering

• Experience with automation/configuration management such as Ansible, Chef, Puppet or equivalent

• Experience with workflow data pipeline management services such as Airflow and/or Luigi

• Expertise on the latest Cloud compute, load balancing and scaling, storage, networking, security, and virtualization technologies with Cloud providers such as GCP (preferred), AWS and/or Azure.

• Demonstrated experience installing, operating, and troubleshooting a variety of open- source technologies

• Experience with relational and non-relational databases

• Practical experience developing software or meeting operational needs with code and scripting (Bash, Python, Perl, Ruby, and/or Java)

• Experience with software quality principles and associated tools for testing and analysis.

• Knowledge of CI & CD practices and supporting tools (Jenkins, Bamboo, or similar)

• Experience with IaC Technologies such as Terraform, CloudFormation or Pulumi

• Experience with PaaS technologies such as containers, container orchestration and scheduling, service registration / discovery and monitoring (Docker, Kubernetes, etc.)

• Load, scalability, systems, or performance testing experience

• Observability & Monitoring expertise to dissect data to get to the root cause of system and infrastructure issues.