ROLES & RESPONSIBILITIES

• Education:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

  • Certifications in Dynatrace (e.g., Dynatrace Certified Professional or similar) are a plus.

• Experience:

  • 8+ years of experience in application performance monitoring (APM), systems engineering, or site reliability engineering (SRE).

  • 2+ years of hands-on experience implementing and managing Dynatrace in an enterprise environment, with a focus on full-stack monitoring and performance optimization.

  • Experience in monitoring distributed applications, microservices, containers, and Large Enterprise ecosystems .

  • Familiarity with cloud environments (AWS, Azure) 

• Technical Expertise:

  • Strong knowledge of Dynatrace platform capabilities (e.g., AI-driven insights, Distributed Tracing, PurePath, Real User Monitoring, Log Monitoring).

  • Experience with cloud-native technologies like Kubernetes, Docker, and container orchestration tools.

  • Proficiency with scripting and automation tools (e.g., Python, Bash).

  • Familiarity with monitoring best practices, such as defining SLOs, SLIs, and implementing monitoring as code.

  • Experience integrating Dynatrace with third-party tools like ITSM (ServiceNow), ticketing systems, and CI/CD tools.

• Soft Skills:

  • Strong analytical skills with the ability to identify performance bottlenecks and recommend optimization strategies.

  • Excellent troubleshooting skills, with a focus on proactive monitoring and performance improvement.

  • Ability to collaborate effectively with cross-functional teams and communicate technical concepts to both technical and non-technical stakeholders.

  • Strong written and verbal communication skills.