Key Responsibilities
 

• Triage, troubleshoot, and fix production problems in every layer of the stack, with a focus on Oracle and billing systems
• Design, develop, improve, and tune logging, monitoring, and alerting
• Create actionable alerts to fix system outages before they occur
• Write software to improve reliability and recoverability of production systems
• Identify manual work, document the fix in the form of a runbook, then automate it away
• Perform and automate system administration tasks
• Participate in 24/7 on-call rotation supporting production systems
   

Qualifications
 

• Bachelor’s degree in Computer Science or related field, or equivalent work experience
• 0-2 years of Oracle systems experience
• 0-2 years of software development experience
• 0-2 years of Linux system administration experience
• 0-2 years of performance engineering experience
• Understanding and experience working with RESTful APIs
• Experience with triaging troubleshooting complex systems
• Experience working with source control
• Experience with containerization and container orchestration
• Experience with application performance monitoring
• Experience with web technology components including relational and SQL Databases, Apache, Tomcat, Java, packet monitoring
• Experience with microservice environments and distributed systems
• Familiarity with front-end technologies
• Ability to clearly communicate technical concepts
• Understanding of general SRE concepts and DevOps principles
• Familiar with the SIP concepts and troubleshooting