You’ll make an impact by:

·       you will play a crucial role in ensuring the System availability, reliability, scalability, and security of our software applications and infrastructure. 

·       You will work closely with functional teams to streamline and automate infrastructure operational tasks and processes, applying your expertise in AWS platform along with DevOps standard processes.

·       Provide support and incident response as part of an Operations Center in support of a Cloud Operations team.

·       Support incident management processes for cloud services.

·       Alert configuration and monitoring of Siemens cloud services and data centers.

·       Configure & maintain the cloud-based alert systems and document handling procedures.

·       Monitor, fix, and maintain system health, using monitoring tools like Prometheus, Grafana, Zabbix or AWS CloudWatch.

·       Monitor AWS resources, including EC2 instances, S3 buckets, RDS databases, EKS clusters, Kubernetes pods, and more.

·       Guide in managing EKS clusters, including node groups, networking, and security.

·       Fix Kubernetes-related issues, such as pod scheduling, networking, and configuration.

·       Assist customers with deploying, scaling, and maintaining containerized applications.

Use your skills to move the world forward!

·       Design, implement, and maintain CI/CD pipelines using tools such as AWS Code Pipeline, Jenkins, GitLab CI/CD, to automate software builds, testing, and deployments.

·       Performing routine maintenance tasks (tuning, backup and recovery, and monitoring)

·       Develop and maintain scripts (e.g., Bash, Python, PowerShell, etc.) for automation and routine tasks.

·       Implement backup and disaster recovery solutions for critical systems.

·       Evaluate active tickets, prioritizing workload, and monitoring queue health.

·       Handle complex severity incidents according to Service Level Agreement (SLA).

·       Resolve escalated technical application and infrastructure incidents end to end per SLA.

·       Identify issues/incidents and contact to the respective partner concern points in a timely manner for issue resolution.

·       Leverage internal technical expertise and other internal tools to provide effective solutions to identified issues.

·       Ensure services are run effectively and in compliance with pre-defined parameters, ensuring mitigation of risks and impact on business activities.

·       Flexible with schedule changes to meet business needs.