Your Responsibilities:

• Manage the Site IT team/ resources in the India factories and Hitachi Energy site​s.

• Act as a point of contact for IT supplier and CDC teams​ for IT related topics

• Ensure the Ticket Mgt, Ticket Triage and Escalation.

• Provide Infrastructure support/ delivery onsite​, maintain Governance and security onsite​

• Collect and manage the demand business requirements for factory / office​. Provide IT Build project management​

• Provide a first line support and governance​ for applications

• Ensure OT Asset IT/OT Cybersecurity operational management​. Ensure First response for Cybersecurity emergency

• Plan and manage factory/ site IT Budget and cost control

• Ensure Machine Connectivity with network core switches.

• Manage specific applications and vendor coordination on software and network connectivity.  (PLC programming out of scope)​

• Ensure access to relevant applications for the factory or Hitachi Energy site

• Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.

• Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee

• Factory/ Site IT Site Delivery Managers- Work Onsite to the site or factory your assigned to full time.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Experience:

• Bachelor’s degree in computer science or engineering preferred.

• 10+ years of experience in Information Systems & 5+ years prior experience in IT or 2 years of experience in project management of complex global projects.

• Experience in process management, business process improvement, business process management, or value stream mapping.

• Experience with manufacturing operations methods, process, and change management is an advantage.

• ITIL​, L6S​, PM/Agile PM, COBIT

• Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.

• Flexibility to manage multiple shifts of IT resources in a factory environment.

• MS Office Products​-Excel, Word, Sharepoint, Teams, Outlook

• SNOW Service Now Enterprise IT Management Platform.

• Microsoft DevOps, Microsoft Azure, SAP​ S4Hana, Information/Data & Analytics/Business Intelligence

• Proficiency in both spoken & written English language is required