Your Role and Responsibilities

• Infrastructure Management:
• Design, build, and maintain scalable, resilient infrastructure using cloud platforms (AWS and Azure).
• Manage and optimize Kubernetes clusters, containers, and microservices.
• Implement Infrastructure as Code (IaC) using tools like Terraform (Must), Ansible (Good to have), or CloudFormation(Good to have).
• Automation & CI/CD:
• Maintain automated CI/CD pipelines to ensure rapid, safe, and reliable delivery of software.
• Automate repetitive tasks, processes, and workflows to increase efficiency and reduce human error.
• Implement and maintain monitoring, logging, and alerting systems to ensure visibility into system performance.
• Cost Optimization:
• Set up monitoring and reporting tools to track cloud spending in real-time.
• Regularly review the architecture and operations to identify areas where costs can be reduced. This includes evaluating new tools, services, or practices that could lead to further cost savings.
• Collaborate with development teams to ensure that cost-efficient practices are followed in software design and deployment.
• Recommend and manage the purchase of reserved instances, savings plans, or other discounts offered by cloud providers to reduce costs for long-term workloads.
• Incident Response & Troubleshooting:
• Respond to and resolve incidents in a timely manner, ensuring minimal downtime and impact on customers.
• Perform root cause analysis and post-mortem reviews to prevent recurrence of issues.
• Collaborate with development teams to improve system reliability through proactive issue identification and resolution.
• Performance Optimization:
• Monitor system performance and capacity, and implement improvements to optimize efficiency and scalability.
• Analyze and improve application performance, ensuring high availability and low latency.
• Security & Compliance:
• Ensure security best practices are followed across the infrastructure.
• Implement security controls and monitoring to protect against vulnerabilities and threats.
• Work with compliance teams to ensure systems adhere to regulatory requirements.
• Collaboration & Communication:
• Work closely with software engineers, product managers, platform team, Global Support and other stakeholders to ensure system reliability aligns with business goals.
• Provide guidance and mentorship to junior SREs and other team members.
• Document processes, procedures, and best practices for the broader team.”

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Required Technical and Professional Expertise

• Bachelor’s/Master’s degree in Computer Science, Engineering or another relevant field.
• Prior experience of 5-8 years with Enterprise Backup/Storage solutions.
• Good understanding of IT infrastructure and ITSS security standards which integrates or are used by backup or storage solution.
• Highly motivated with a desire to improve processes and procedures that support the backup and storage infrastructure.
• Develop and maintain a deep understanding of the risks and security vulnerabilities for backup/storage applications.
• Awareness of penetration testing methods preferred.